DEFINITIONS
‘Event’ means an event conducted at the Venue; whether it be a meeting, exhibition, live entertainment event or function;
‘Hirer’ means an entity licensed to use the Venue to present the Event;
‘Manager’ means ICC Sydney Pty Ltd as the manager of the Venue or any of their respective agents;
‘Patron’ means any person who enters the Venue at any time whatsoever, whether as the holder of a ticket or otherwise;
‘Venue’ International Convention Centre Sydney
Special Conditions of Entry During Public Health Emergencies
By entering the Venue, Patrons acknowledge that there is a heightened risk of contracting COVID-19 and the Venue owner, Manager, and Hirer do not guarantee that it is or will remain a COVID-19 free area. The Patron assumes all risk for any loss or damage caused in this regard while in or around the Venue. By entering the Venue and providing the information, each Patron authorizes the Venue owner, or Manager to collect and store a Patron’s personal data, who may share it at any time with relevant authorities for the purposes of contact tracing.
Patrons may be denied entry to, or removed from the Venue for any failure to comply with a direction or request from the Manager, Hirer or relevant health authority, including but not limited to, additional health and temperature screenings or subsequent failure to meet satisfactory results from those screenings, or failing to adhere to any social distancing, hygiene practices or other processes, as deemed appropriate by the Manager or Hirer.
Patrons acknowledge that by entering the Venue, they are not currently exhibiting any respiratory symptoms (including but not limited to a cough or shortness of breath) sore throat, fatigue, loss of smell or taste, a runny nose, muscle pain, joint pain, diarrhoea, nausea/vomiting or loss of appetite, or that during the past 14 days, they have not had close contact with a confirmed or probable case of COVID-19, or have lived in or travelled through a COVID-19 hotspot. If one or more symptoms are present, a Patron must not attend the Event or attempt to enter the Venue and should immediately seek medical advice in accordance with the directions of relevant health authorities.
GENERAL CONDITIONS OF ENTRY
International Convention Centre Sydney (‘Venue’) and ICC Sydney Management (‘ICC Sydney’) are dedicated to providing a safe and enjoyable environment for all visitors, patrons, delegates and team members. These General Conditions of Entry are applicable to all visitors, delegates, patrons and team members attending the Venue and are subject to change without notice, based on specific event requirements in the sole discretion of ICC Sydney.
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Any person entering or attempting to enter the Venue without prior authorisation or not in possession of a valid ticket to attend an Event, will be liable for prosecution.
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Tickets sold, purchased or used in breach of the terms and conditions of sale may be cancelled without refund or the ticket holder may be refused entry.
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If a Patron holds a ticket acquired in breach of the terms and conditions of sale, including being purchased at a premium or from an unauthorised point of sale, the Patron may be refused admission to the Venue. Patrons purchasing tickets via a third party seller (reseller) in excess of 10% of the face value of the ticket, are liable for prosecution. Any issues with tickets purchased via a third party seller (reseller) must be referred to their original point of purchase.
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A Patron holding a ticket purchased for a ticketed Event at a concessional price must produce their proof of age, or documentation justifying the concession, when the ticket is presented for use or entry.
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Patrons who are late for an Event may not be admitted until there is a suitable break in the Event.
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The Hirer is responsible for all aspects of an Event. All complaints and claims arising out of or in connection with an Event, including but not limited to, admittance and seating at the Event, shall be directed to the Hirer.
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If under the legal drinking age, a Patron shall not attempt to purchase and/or consume any alcohol at the Venue. If of legal drinking age, the Patron shall not consume such quantity of alcohol which would be unlawful. As the Venue is a licensed premises:
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Alcoholic beverages must not be taken from the Venue.
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No external alcoholic beverages will be permitted entry to the Venue.
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Intoxicated and/or disorderly persons will be refused entry or evicted from the Venue.
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Alcohol may not be permitted inside the Venue and/or main auditorium or seating bowl at some Events.
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It is an offence for minors to purchase and/or consume alcohol.
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It is an offence to purchase liquor for, or to supply liquor to a minor.
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Persons supplying liquor to minors will be reported to Police. Penalties apply under relevant State legislation.
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Patrons are required to be aware that once inside the venue lighting levels may vary.
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Patrons required to show a valid identification (ID) as proof of identity must produce one of the following:
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A valid Passport with a photograph
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A valid Australian Drivers Licence
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A valid State Proof of Age or Photo Card
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For the safety of Patrons during the course of an Event, strollers, capsules and prams may not be permitted entry into the venue. Patrons will be directed to the Cloakroom to have the pram, capsule or stroller cloaked.
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Any Patron, 15 years or under, must be accompanied by an adult.
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In accordance with the Smoke-Free Environment Act 2000 No.69, smoking is prohibited in all areas of the Venue except for those specifically designated as a smoking area. Smoking includes the use of electronic cigarettes and other electronic imitations or simulation devices. Patrons who fail to obey a direction from authorised person/s to cease smoking, may be immediately evicted from the Venue.
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By entering the Venue you consent to allowing the use of your image in relation to artist content and/or promotional purposes.
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Patrons are responsible for their own personal possessions and must not leave bags or possessions unattended at any time.
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Events at the Venue may involve a level of recreational risk associated with a crowded environment, which may result in personal injury from time-to-time. All patrons purchasing tickets or attending events at the Venue are asked to assess their own risk prior to entry.
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Moshing, crowd surfing and any activities that are deemed to be dangerous may result in your eviction from the event and Venue.
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All Patrons must wear appropriate attire for a public place at all times, including footwear. Any clothing with lewd or offensive writing, images or imprints may not be worn at the Venue. As designated by federal police ICC Sydney Management reserves the right to determine whether attire and footwear is appropriate to access the Venue, including in regards to accessing a general admission standing floor and corporate areas.
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A Patron shall not transmit or aid in transmitting any description, picture, account or reproduction of an Event without the authorisation of the Hirer and the ICC Sydney Management. If the Patron makes such a transmission, description, picture, account or reproduction of an Event which is subsequently confiscated by the Hirer or the Manager or their agents, it shall become the property of the Manager. The Manager, the Hirer, their agents and licensees may utilise the Patrons image or likeness incidental to any photographic record, live or recorded video display or any other visual or audio transmission or reproduction in whole or in part of the Event.
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Patrons voluntarily assume all risk of all damage and loss - including property damage, personal injury (fatal and non-fatal), economic and consequential loss - whatsoever and howsoever arising (including by negligence) at the Venue including damage or loss caused by the acts or omissions of other Patrons including employees, agents or licensees of the Manager or Hirer or any other person or thing present at the Venue. The movement of Patrons within the Venue and its surrounds will be subject to the monitoring by CCTV cameras, in combination with facial recognition technology.
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For safety and security purposes, Body Worn Video Cameras (BWVC’s) are in operation at the Venue. BWVC’s may film, photograph and record audio of any Patron while at the Venue.
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Medical Conditions - If you have a medical condition that requires you to carry medication (i.e. Epi-Pens, insulin pens, syringes etc.) or if you have a medical insert such as a pacemaker, please let security personnel know upon arrival. The Venue has an onsite First Aid team, should you require medical assistance or observe someone you believe requires medical assistance, please advise a Venue team member immediately. The Venue has a duty of care to its Patrons and staff and may escalate a medical incident to the State Ambulance Service if they determine they are required. Should any Patron require or receive medical treatment while at the Venue, it is imperative that the Patron take all reasonable steps to notify the Manager of the circumstances of the incident and the treatment required or received. The Manager will keep a record of all incidents and treatments, which will be handled confidentially and sensitively. At all times the overriding priority is the health and safety of all Venue staff and Patrons.