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frequently asked questions

ICC Sydney Supplier Deliveries

ICC Sydney Supplier Deliveries

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ICC Sydney utilises a Loading Dock Management system, Voyage Control. This is a complimentary service that has been designed to streamline our service to you and provide all suppliers, clients and exhibitors with a fast and efficient loading dock appointment booking process

Please log on to our Loading Dock Management System (LDMS) via this link to create an account and then make all dock vehicle timeslot bookings to our Convention Loading Dock. 

Using an Exhibition Organiser's appointed Freight Forwarder

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If you are using the Exhibition/Event/Meeting main freight forwarder to deliver your freight to the venue – you do not have to do anything! They will take care of the LDMS booking for your delivery that you organise with them.

If you are using the Exhibition/Event/Meeting main freight forwarder to deliver your freight, but also then bringing items that need to be dropped off to the venue - we suggest you use the car park (P1)  below the ICC Sydney Exhibition Halls to unload and use the Goods Lift at the front of Hall 1 (Lift 12) or the back of Hall 1 ( Lift 15) or front of Hall 3 (Lift 6)  depending on which hall your event or stand is in, to trolley your items directly to your stand. If in Convention Dock you may

If you are using another transport company to deliver your freight to the venue please send them this Link to create a log in with the ICC Sydney Loading Dock Management System (LDMS) and book an available time slot to unload. Click Here for the User Guide for the LDMS.

If you have heavy items to deliver yourself and cannot use the car park – you have to create a log in using the this Link to the ICC Sydney Loading Dock Management System (LDMS) and book an available time slot for you to unload. Click Here for the User Guide for the LDMS.


How do I use the Loading Dock Management System?

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You must create a login/user name using the this Link to the ICC Sydney Loading Dock Management System and book an available time slot for you to unload. 

Click Here for the User Guide.