You are able to order services on-site, however we cannot guarantee availability of all services. On-site orders can only be processed at the exhibitor services desk on level 2 of the exhibition centre.

We only accept payments in Australian Dollar and do not have a multi-currency facility. If you are settling your invoice via credit card, our online payment facility will process the transaction in Australian Dollars and your credit card provider will charge the appropriate amount in your currency to your card. If you are settling your invoice via bank transfer, please pay in Australian Dollars and you bank will look after the conversion. To pay into an Australian Bank account, you will need the SWIFT code which is listed on your invoice. 

If you wish to serve the alcohol yourself on your stand you are welcome to provided that you meet regulation. You must have a NSW RSA certified person serve all beverages and  you must ensure adequate RSA measures are in place on your stand. This is inclusive of providing appropriate signage from the Office of Liquor and Gaming as well as an RSA log book to record any incidents. 

Alternatively, you are welcome to hire ICC Sydney Staff you assist with this. If you wish to do so, please contact the exhibition services team on 02 9215 7373 or at exhibitionservice@iccsydney.com

Yes, all exhibitor orders and permits must be submitted at least 14 days out from the first bump-in day of your exhibition. 

As ICC Sydney has the sole catering rights to the venue it is a request that no externally provided food and beverage is brought into the venue unless directly related to your business i.e. imported or manufactured by your company and that these items are restricted to sampling sizes. If you wish to enquire about catering for your exhibition stand, please contact the exhibition services team on 02 9215 7373 or at exhibitionservices@iccsydney.com

Yes, you will be required to submit a render of your custom stand highlighting dimensions and structural elements along with an ICC Sydney Custom Stand permit application form

All exhibitor orders must be paid at least three (3) business days ahead of the first bump-in day of your event. If payment has not been received, the ordered services will not be provided.

Free Wi-Fi is available throughout the precinct and is capped at a speed of 1.5Mbps per device.

Yes, you must submit your ICC Sydney Food and Beverage Sampling permit along with an approved City of Sydney Issued temporary food stall permit number for review. You are able to find more information about Temporary Food Stall Permits on the City of Sydney website.

Exhibitor discounted parking is valid on full move-in or move-out days only. Carpark passes may be validated at the Exhibitor Services Desk on Exhibition Level 2, beside Hall 4. 

Kiosk Cards are prepaid debit cards that can be used at any ICC Sydney food and beverage outlet. The cards are preloaded with an amount of your choosing and will all be linked. Kiosk cards can be purchased onsite from the exhibitor services desk. Any balance above $5 can be refunded upon the return of the card. Full prepayment is required at the point of purchase. If you would like further information or a copy of the terms and conditions please contact the exhibition services team on 02 9215 7373 or at exhibitionservices@iccsydney.com

You can find these documents within our event toolkit. The event toolkit also houses a lot of other useful information such as event guidelines, permit forms, loading dock information and floorplans.
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